FAQ’S

We ship anywhere in the United States, also we are currently accepting shipping to Haiti, Dominican Republic, and Canada

Yes, our checkout page uses SSL, which ensures that all your browsing and shopping data remains private.

We gladly accept all major credit cards (i.e. VISA, Mastercard etc.) or PayPal. Please note: If you want to pay via American Express, please select PayPal in the checkout and then click on the option “Pay with Credit or With Debit Card inside PayPal. If you need help more help, please contact our customer service.

Yes, of course. If we shipped the wrong item, or if it arrived damaged, we will re-ship or refund immediately. If you're simply not happy with your order, you can also return it. In this case, the buyer will get a refund (excluding shipping costs) as soon as the product is back with us. Please note, that you must contact us within 10 days from the date your order was delivered. For more information, please see our return policy or send us a message and we'll answer any questions you have.

We ship to Haiti with a shipping service provider. For Canada, and the Dominican Republic we ship with USPS Large or Medium Flat Rate box 20lbs max USPS Flat rate option available or Express shipping Please note, we do not ship to PO boxes so please enter your home mailing address when placing your order

A small percentage of the orders we ship may be subject to import duties and taxes, which are levied once a shipment reaches the destination country. LovelyLux cannot control these costs and is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges for customs clearance if they apply. Customs’ policies vary widely from country to country; please contact your local customs office for further information. If you should decide to decline a package you will be refunded minus a fee for returning the item to us and restocking it.

Shipping time is only about 3-4 business days, with 1-2 business days handling time. So, after you place your order, it should arrive within a total of 4-6 business days. 

Absolutely! Once your order has been dispatched you will receive your personal tracking number. Use your tracking number to keep tabs on your bags journey at. www.usps.com You can also send us a quick message and we’ll be happy to track it for you or you can also track your order on our page.

You can reach us by dialing our number which is 954-534-6317 or email us at lovelyluxswimwear@lovelylux.co

Yes, you can. local pick up is acceptable from 12:00-5:00 PM on Sunday at Pines Center Plaza.